Generic selectors
Exact matches only
Search in title
Search in content
Search in posts
Search in pages
Filter by Categories
Blog
KnockerBall locations
Uncategorized

Extended Warranty Agreement

Covered Product:

KnockerBall – Knockerball Product

Limitation of Damages

In no event shall Knockerball USA be liable for consequential damages for breach of this warranty. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to the buyer.

Warranty Coverage

Knockerball USA warrants the Covered Product to be free of all defects in material and workmanship for 1 year from the date of purchase. This warranty extends to the original buyer and is not transferable and nonrefundable. This warranty must be purchased within 7 business days of the original order. (only within the warranty period). This warranty is only for MFG parts and does not cover normal wear and tear.

Within the period of this warranty, Knockerball USA will repair or replace, free of charge; any part proving defective in material or workmanship. All warranty repairs and service must be performed by an authorized Knockerball USA technician, or at an authorized Knockerball USA service facility.

All expenses related to replacing or repairing a defective part under this warranty shall be assumed by Knockerball USA except for the following expenses, which shall be assumed by the buyer:

Shipping 

Warranty Exclusions

This warranty does not apply to any costs, repairs, or services for the following:

1. Service calls to correct the installation of the Covered Product, or to explain the usage of the product to the buyer.

2. Repairs necessitated by use other than normal home use.

3. Damage resulting from misuse, abuse, accidents, alterations, or improper installation.

4. Corrective work necessitated by repairs made by anyone other than a Knockerball USA authorized service technician.

NOT COVERED: The Extended Warranty under the Program does not cover the following:

(i)             Loss or theft of the equipment; and/or

(ii)           Loss or damage to the equipment due to abuse, mishandling, improper packaging and/or storage by you; and/or

(iii)          Loss or damage to the equipment due to alteration or failure to follow operating, maintenance, and/or environmental instructions prescribed in materials provided to you with the equipment; and/or

(iv)          Items of equipment used outside of the United States.

(v)        A hole in the plastic of a Knockerball is not considered a defect, but is considered normal wear and tear of the product, and is not eligible for return under this extended warranty.

How to Obtain Warranty Service

b. If warranty repairs are to be made at an authorized service center:

The buyer should carefully pack the Covered Product, preferably in the original packing materials, and deliver it, together with a copy of the original purchase receipt and a description of the problem, to one of the following repair and service facilities:

_________________

If the buyer sends the product by U.S. mail, we recommend that the buyer insure it and send it to return receipt requested. We accept no liability for products lost or misplaced in shipment.

If Knockerball USA does not maintain service facilities for express warranty repairs in a state and warranty repairs will not be made in the home:

Upon discovery of any defect, malfunction, or nonconformity in the Covered Product, the buyer may choose one of the following options for obtaining warranty service and repairs:

(a) The buyer should carefully pack the Covered Product, preferably in the original packing materials, and deliver it, together with a copy of the original purchase receipt and a description of the problem, to:

_________________

If the buyer sends the product by U.S. mail, we recommend that the buyer insure it and send it to return receipt requested. We accept no liability for products lost or misplaced in shipment.

(b) The buyer may return the Covered Product to the retail seller, or to any retail seller of like goods of the same manufacturer, who will do one of the following:

1. Service or repair the Covered Product to conform to the applicable warranty.

2. Direct the buyer to a reasonably close independent repair or service facility.

3. Replace the Covered Product with goods those are identical or reasonably equivalent to the warranted goods.

4. Refund to the buyer the original purchase price less that amount directly attributable to use by the buyer prior to the discovery of the nonconformity.

(c) The buyer may secure the services of an independent repair or service facility for the service or repair of the Covered Product, when service or repair of the goods can be economically accomplished and when the buyer is not furnished appropriate relief the provisions of subparagraph (b). In that event, Knockerball USA will reimburse the independent repair or service facility for the reasonable cost of service and repair, including any cost for parts and any reasonable cost of transporting the goods or parts, plus a reasonable profit.

Registration Card

We recommend that the buyer fill out a submission request for warranty through our support channel. This will facilitate any warranty repairs or service if needed. It is not required that the buyer send in this registration card for this warranty to be effective.

 Limitations

Knockerball USA, its agents, contractors, and/or licensees will not under any circumstances be liable for any incidental or consequential damages, including, but not limited to, property damage, lost time or lost business from the breakdown or failure of any item of equipment.  The warranties provided herein are in lieu of, and you hereby acknowledge the disclaimer of, any and all other warranties, whether express or implied, including but not limited to implied warranties of fitness for a particular purpose and/or merchantability.

THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, THAT EXTEND BEYOND THE DESCRIPTION CONTAINED HEREIN.

Notice to Buyer

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. You have the right to bring any action at law or equity to resolve disputes concerning or to enforce the provisions of this warranty.

If the buyer disagrees over either’s performance under the terms of this warranty, the buyer may submit the matter for resolution to Dupage County Northern Illinois District. Knockerball USA shall not be responsible for any expenses incurred in submitting a dispute for resolution under the terms of this paragraph. The buyer is required to submit any dispute for resolution under this paragraph before pursuing any legal remedies to which he or she may be entitled.

The program details and pricing are subject to change without notice.

Knockerball USA

Join the Knockerball USA VIP List

Get exclusive VIP offers & the latest news

You have Successfully Subscribed!


*Coupons are valid online only at knockerball.com. Coupons are valid on single items only and not valid on already discounted packages. Offer can not be combined with any other offer, coupon, package or sale price.

Due to the customization process of this product, we can not accept returns, but our expert customer care representative will always be available to make sure you are 100% satisfied with your purchase. All sales are final. Orders will be charged sales tax in AZ, FL, and IL unless a tax exempt form is on file with Knockerball.

WARNING: Prior to engaging in "Knockerball®" and the use of this product read all warnings and instructions. Failure to follow instructions fully may result in serious injury. Do not attempt any stunts performed here without consulting your physician first and without proper training.
MUST BE 18 OR OLDER TO ORDER. All participants under 18 must have adult supervision.
For questions please call 800-583-7250 or email info@Knockerball.com